Terms of Service

Last updated: July 2026

By creating an account or using the EZkeeper Service, you agree to these Terms of Service. If you do not agree, please do not use the Service. For any questions or reports regarding these Terms or the Service, please contact our administrator at money.tree.tech.hk@gmail.com.

1. Definitions

"EZkeeper", "we", "us", or "our" refers to the operator of this Service. "User" or "you" refers to any individual who registers or uses the Service. "Service" refers to the EZkeeper AI money management application, including WhatsApp integration, web platform, and mobile applications.

2. Eligibility

You must be at least 18 years old to use this Service. By registering, you confirm that you meet this age requirement and have the legal capacity to enter into these Terms.

3. Account Registration

You may register using Google authentication or other methods we provide. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. You agree to provide accurate and complete information during registration.

4. Subscription Plans and Payments

The Service offers subscription plans (Free, Individual, Family, Business, and Travelling Plan) with varying features and token allowances. Subscriptions are billed monthly via Stripe in USD. Prices are displayed on the Settings page at the time of purchase. Monthly AI tokens reset at the start of each billing cycle. Extra tokens purchased separately do not expire. You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period. Refunds are governed by our Refund Policy below.

5. AI Token Usage

AI features consume tokens based on the action performed (e.g., WhatsApp transaction entry, receipt scanning, tax questions). Free plan users receive a limited monthly allowance. Paid plans receive higher allowances. If you exhaust your monthly allowance, you may purchase extra tokens which never expire, or continue using free manual in-app entry which has no token cost.

6. Acceptable Use

You agree NOT to: • Use the Service for any illegal or fraudulent purpose. • Submit false, misleading, or fabricated financial data. • Attempt to reverse engineer, decompile, or access the Service's source code. • Share your account credentials with unauthorized parties. • Use the Service to process data belonging to third parties without their consent. • Interfere with or disrupt the Service's servers or infrastructure.

7. Your Financial Data

You are solely responsible for the accuracy and completeness of the financial data you enter. EZkeeper provides AI-assisted categorization and tax analysis as suggestions only — these do not constitute professional financial or tax advice. You should consult a qualified professional for important financial and tax decisions. EZkeeper is not liable for any errors in AI-generated categorizations or deductions.

8. Intellectual Property

All software, designs, logos, and content provided by EZkeeper are our intellectual property. You retain ownership of the financial data you submit. You grant us a limited license to process your data solely for the purpose of providing the Service to you.

9. WhatsApp Integration

WhatsApp integration is provided via our authorized assistant. By using this feature, you acknowledge that messages sent to the EZkeeper assistant may be processed and stored for transaction extraction and service improvement. You are responsible for ensuring you have consent from any family members or business contacts whose data you submit via WhatsApp.

10. Refund Policy

Monthly subscription fees are non-refundable once charged, but you retain access until the end of the paid billing period. One-time extra token purchases are non-refundable once tokens are credited to your account. If you believe you were charged in error, please contact our administrator at the email below within 14 days of the charge.

11. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted service. Maintenance, updates, or external factors (including WhatsApp API outages, AI provider downtime, or payment processor issues) may cause temporary service interruptions. We are not liable for any losses arising from service downtime.

12. Limitation of Liability

EZkeeper is provided "as is" without warranties of any kind. To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages, including but not limited to financial losses, missed tax deductions, or data loss. Our total liability shall not exceed the amount you paid to us in the 3 months preceding the claim.

13. Account Termination

You may delete your account at any time. We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or pose a risk to the Service or other users.

14. Changes to Terms

We may update these Terms periodically. Material changes will be communicated via email or in-app notification. Continued use of the Service after changes constitutes acceptance of the updated Terms.

15. Contact and Reports

For any questions, concerns, or reports regarding these Terms, user conduct, or the Service, please contact our administrator: money.tree.tech.hk@gmail.com

Contact Administrator / Report

money.tree.tech.hk@gmail.com